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By Elisa Wood
What’s the shelf life of today’s support for energy efficiency technologies? The industry has seen an unprecedented boom over the last several years. But all booms eventually bust.
A recent souring of public opinion about global warming science has some industry insiders bracing for impact. Will American enthusiasm for clean energy come to a halt? Only if it was global warming that spurred the enthusiasm in the first place – and I suspect it was not.
Americans tend to make energy decisions first based on economics, second on environment. While climate change has been the mantra within the energy and the environmental community, it is dollars – coupled with energy independence concerns – that have largely driven public support.
Consider the trajectory of today’s clean energy boom. It took off in a big way following the rapid price spikes in natural gas and oil after Hurricane Katrina in 2005.
True, the boom sustained itself even when prices dropped again. Why? While some industry analysts credit climate change concerns, others point to turmoil in the Middle East and our desire to reduce dependence on foreign oil.
I tend to favor the theory that we continued to see the post–hurricane price spikes in the rear-view mirror. For once our memories served us when it comes to energy policy.
But it’s not just hindsight that will prod us to incorporate more efficiency and free-fuel renewables into the power portfolio. The road ahead indicates price increases to come for electric power, and consumers are not likely to take kindly to them. So says the 2010 annual utility industry outlook by Moody’s Investor Services:
“The desire to refurbish, enhance and rebuild a relatively antiquated electric infrastructure is driving the need for steadily increasing rates…In our July 2009 Industry Outlook Update report, we estimated that consumers might stop tolerating rate increases at a 50%-or-so rise above the current average U.S. rate of $0.10 per kwh. At the time we wrote that, this “inflection point” would not be reached until about 2018 or 2019. Whether or not this inflection point remains the base case is unclear, but recessionary pressures on residential household budgets, and a lack of clear evidence of wage inflation, lead us to wonder whether the inflection point might arrive sooner.”
By Populus Sustainable Design Consulting
Interested in HomeStar or “Cash for Caulkers”? Today, the White House released information regarding the proposed national HomeStar Energy Efficiency Retrofit Program:
WASHINGTON–In his State of the Union address, the President called on Congress to pass a program of incentives for homeowners who make energy efficiency investments in their homes. Today, while touring a training facility at Savannah Technical College, the President outlined more details of a new “HOMESTAR” program that would help create jobs by encouraging American families to invest in energy saving home improvements. Consistent with the President’s call for a HOMESTAR program, the Senate Democratic leadership included a proposal of this kind as part of their Jobs Agenda released on February 4, 2010. The President looks forward to continuing to work with Members of Congress, business, environmental and labor leaders to enact a HOMESTAR program into law.
Background on the HOMESTAR program
With unemployment in the construction sector near 25% and with substantial underutilized capacity in our manufacturing sector, the HOMESTAR program has the potential to jumpstart our economic recovery by boosting demand for energy efficiency products and installation services. For middle-class families, this program will help them save hundreds of dollars a year in energy costs while improving the comfort and value of their most important investment – their homes. In addition, the program would help reduce our economy’s dependence on oil and support the development of an energy efficiency services sector in our economy. Key components of the HOMESTAR Program include:
- Rebates delivered directly to consumers: Like the Cash for Clunkers program, consumers would be eligible for direct HOMESTAR rebates at the point of sale for a variety of energy-saving investments in their homes. A broad array of vendors, from small independent building material dealers, large national home improvement chains, energy efficiency installation professionals and utility energy efficiency programs (including rural utilities) would market the rebates, provide them directly to consumers and then be reimbursed by the federal government.
- $1,000 – $1,500 Silver Star Rebates: Consumers looking to have simple upgrades performed in their homes would be eligible for 50% rebates up to $1,000 – $1,500 for doing any of a straightforward set of upgrades, including: insulation, duct sealing, water heaters, HVAC units, windows, roofing and doors. Under Silver Star, consumers can chose a combination of upgrades for rebates up to a maximum of $3,000 per home. Rebates would be limited to the most energy efficient categories of upgrades—focusing on products made primarily in the United States and installed by certified contractors.
- $3000 Gold Star Rebates: Consumers interested in more comprehensive energy retrofits would be eligible for a $3,000 rebate for a whole home energy audit and subsequent retrofit tailored to achieve a 20% energy savings in their homes. Consumers could receive additional rebate amounts for energy savings in excess of 20%. Gold Star would build on existing whole home retrofit programs, like EPA’s successful Home Performance with Energy Star program.
- Oversight to Ensure Quality Installations: The program would require that contractors be certified to perform efficiency installations. Independent quality assurance providers would conduct field audits after work is completed to ensure proper installation so consumers receive energy savings from their upgrades. States would oversee the implementation of quality assurance to ensure that the program was moving the industry toward more robust standards and comprehensive energy retrofit practices.
- Support for financing: The program would include support to State and local governments to provide financing options for consumers seeking to make efficiency investments in their homes. This will help ensure that consumers can afford to make these investments.
The program will result in the creation of tens of thousands of jobs while achieving substantial reductions in energy use – the equivalent of the entire output of three coal-fired power plants each year. Consumers in the program are anticipated to save between $200 – $500 per year in energy costs, while improving the comfort and value of their homes.
By Elisa Wood
Energy efficiency appears to have married rich in partnering with smart grid. Yet another report shows that together they have formed what has become today’s most appealing clean tech sector for venture capital.
Ernst & Young, using data from Dow Jones VentureSource, recently reported that financing rounds grew 11% in 2009 for energy efficiency, this as deals for the clean tech sector as a whole dropped by 16%.
The findings echo recent conclusions by Peachtree Green Advisors that found money pouring into the efficiency sector last year, pumping up total deal values by 664.7%. (See Elisa Wood’s January 21 blog, “Investors and public back energy efficiency.”)
What’s attracting investors? Ernst & Young – which incorporates smart grid into the efficiency category — points out that these technologies require little capital and can be commercialized quickly — characteristics of special appeal in an economy still nervous about high risk. While not exactly the stuff of dorm room startups, they are more akin to dotcom inventions than capital-intensive power plants. Smart grid revolves around digitalizing the electric grid to achieve greater efficiency in energy use.
“Energy efficiency is in the sweet spot of many venture capital investors in terms of skill sets and funding parameters, particularly given its basis in information technology. Consequently, we may see investor participation in clean tech broaden,” said John de Yonge, Ernst & Young, associate director, Americas Cleantech Network.
Energy efficiency’s share of total financing activity in 2009 rose from 24% to 32%, Ernst & Young said. The category raised $593.3 million for 2009; of that $252.8 million came from fourth quarter 2009.
The report cites the $105 million investment in Silver Spring Networks as the largest deal of the fourth quarter. The Redwood City, California company provides smart grid networking and services for Florida Power & Light, Pacific Gas & Electric and Pepco Holdings, among others. Institutional investors led the financing round, including several repeats: Google Ventures, Foundation Capital, Kleiner Perkins Caufield & Byers and Northgate Capital.
Government policy is clearly playing a big role in energy efficiency’s appeal. The areas of the country with the most clean tech investment have strong clean energy policies: California and New England.
What’s in store for 2010? The picture, so far, is good for efficiency companies looking for customers. Ernst & Young found that half of the major global corporations with more than $1 billion in revenue plan to spend $10 million on clean tech products and services in 2010, with 22% spending at least $100 million.
More details here: http://www.ey.com/US/en/Newsroom/News-releases/Venture-capital-2009-investments-in-cleantech-fall-50-percent-to-2-billion-dollars-as-investors-shift-focus-to-energy-efficiency.
Visit Elisa Wood at http://www.realenergywriters.com/ and pick up her free Energy Efficiency Markets podcast and newsletter.
By Lawson Calhoun
 Builders are always talking about “quality,” but few can explain what they mean to their new-home clients. This should not be a mystery; construction quality is easy to see when you know what to look for. As a professional builder, we not only take pride in creating high-quality homes, but also in making sure that our homebuyers experience quality and understand the difference it makes.
The building process is relatively foreign to those outside of the industry. The best way to help a homebuyer understand the construction process and appreciate the value of the high-quality materials and methods we employ is to schedule visits to the job site at key milestones.
Walking through a newly framed home, for instance, allows us to point out the tight tolerances we require from our framing crews. On-site, we can show examples and explain why these standards help to ensure reliable performance and comfort in the finished home.
After framing, homeowners can watch the ways that we install the home’s wiring, plumbing, and mechanical systems. Our exacting specifications make sure that those systems perform as designed and promised. As construction continues, we encourage new homeowners to schedule similar walk-throughs so we can showcase the high-level materials and methods we use to build homes. What is difficult to articulate in the office becomes clearly demonstrated as the house takes shape.
We also consider the conditions of our job sites as an indicator of quality. We expect, for instance, that our crews and trade partners maintain a clean site. Disposing of trash and scrap materials not only makes for a professional work environment, but also a safe one. We believe that our insistence on a professional looking job site translates to professional, superior-quality workmanship.
As a new home nears completion, quality is even easier to see and understand from a homebuyer’s point of view. Again, adhering to tight tolerances, we work hard to make sure that walls are smooth, that cabinets, trim, and other fixtures fit snugly into place. We make certain that windows and doors operate smoothly, and that flooring and other finishes are installed to meet the expectations of our discerning clientele.
But the true test of quality construction is occupancy. New homeowners will understand what we mean by quality after living in their home for a while. How our homes stand the test of time and the rigor of everyday living is a testament to the quality we strive to achieve from the foundation to the rooftop.
By Elisa Wood
It’s clear that the energy efficiency industry is undergoing an unprecedented boom, spurred by state and federal support and movement toward a smarter grid. But for those in the industry, where exactly can the new business – and the jobs – be found?
Two new reports by Colorado-based Pike Research shed some light.
After years of focusing on bringing efficiency to manufacturing, policymakers are turning attention to deep retrofits for the home. Tax credits, low-cost financing, and other incentives make it easier for homeowners to install efficient heating systems, replace windows and insulate attics.
Thus, if you are a home energy auditor – or thinking of becoming one – you are in luck. The report forecasts that the energy auditing market will triple from $8.1 billion in 2009 to $23.4 billion by 2014. And from those audits will come recommendations that spur home improvements. Pike Research predicts a $50.2 billion market in the installation of new electrical systems, appliances and major equipment, HVAC systems, roofing, windows and doors and other efficiency improvements by 2014, up from $39.3 billion.
The more efficient homes need more efficient appliances, so the Energy Star appliance market also may see revenue growth. Under a business-as-usual scenario the industry is expected to generate $21.9 billion by 2014. But the market could see the addition of another $11.3 billion under a high-penetration efficiency scenario, says the study.
“Energy efficiency is stepping into the light after a long period of obscurity,” says Clint Wheelock, Pike Research managing director. “A number of factors are converging to make energy efficient residential products and services a hot sector over the next several years. These drivers include increased environmental awareness among consumers, government incentives, utility energy efficiency programs, and new offerings and rebates from product manufacturers.”
Meanwhile, the US also is realizing that a smart grid must be a safe grid. Increased attention is being placed on cyber security, measures to protect the electrical grid from attacks by terrorists and hackers, natural disasters, equipment failures and human error.
Companies that offer services and equipment to secure the grid are seeing a rapid increase in demand for their wares. Pike Research forecasts that from 2010 to 2015 about $21 billion will be invested globally in cyber security for the smart grid.
“No utility wants to be the weak link in the chain,” Wheelock says “The concern over grid vulnerability is driving utility technologists to work closely with systems integrators, infrastructure suppliers, and standards bodies to develop a robust framework for smart grid cyber security across multiple domains.”
The report finds that equipment protection and configuration management will experience greatest demand. Among smart grid applications, the firm expects that the greatest investments will go into cyber security for distribution automation (DA) and transmission upgrades, followed by security measures for advanced metering infrastructure (AMI) smart meters.
See www.pikeresearch.com for more details.
Visit Elisa Wood at http://www.realenergywriters.com/ and pick up her free Energy Efficiency Markets podcast and newsletter.
By Lawson Calhoun
Remember the old center-of-the-ceiling light fixture? You entered a room, hit the wall switch, and a couple of light bulbs behind a semi-transparent plate shed general, flat light over the whole room. All features of the room, good and bad, got the same emphasis. There was enough light to avoid tripping over the dog, but not enough light to read by.
Things have changed. Lighting is now a sophisticated design element of the modern home, whether that home is traditional or contemporary in style. Every aspect of lighting — placement, function, control, style, energy-efficiency — has evolved to offer exactly what is needed in each room.
The thoughtful placement of lighting fixtures with specific function can make a dramatic change in a room. For example, instead of a big overhead fluorescent panel, new kitchens now feature task-specific fixtures such as recessed spot lights over the sink and other work stations, strip lights under wall cabinets, or dropped fixtures over work islands or eating areas. Other examples of task lighting include automatic bulbs in cabinets and pantries, up- and down-lights that showcase landscaping or artwork, and fixtures positioned to throw light on stair treads.
Lighting controls have also come a long way from the simple wall-mounted switch. Homeowners can program or manipulate lighting schemes to create custom ambiance for a casual dinner party or an intimate evening at home. Timers, remote controls, dimmer switches, and motion sensors enhance the flexibility, beauty and convenience of a lighting design using both wired and wireless technologies.
Besides increasing the technical sophistication of their products, lighting manufacturers have had to keep up with current styles and fashions. Pendants, wall sconces, chandeliers, and domed fixtures are available in an almost endless array of styles and finishes. In addition, lighting suppliers have developed a greater range of compatible fixtures to achieve a coordinated look for all lighting products in the house.
Security lighting has also grown in popularity in recent years. Inside the home, high tech wired and wireless timers can be programmed to create the illusion of activity while the owners are away. Outside, motion-activated lighting is a basic feature, especially at entries. Outdoor fixtures can highlight house numbers to assist emergency services. Lights in the garage and house can flash on and off as part of a security system that alerts neighbors or police of an unauthorized intrusion.
Outdoor light fixtures are increasingly powered by solar energy and light sensors to save even more electricity. Small photovoltaic cells are built right into path and landscape products to power them only at night. These systems require no wiring or current from another source, making them safe and easy to replace as needed. Homeowners enjoy the added convenience and beauty of outdoor lighting, whether or not they remember to turn them on or off.
Professional builders incorporate modern lighting design and products in their new homes, adding long-lasting value while enhancing style, convenience, comfort, security, and efficiency.
By Lawson Calhoun
A new home today is built to consume less energy than those of just a decade ago. Such a home is nearly airtight with controlled fresh-air ventilation for energy efficiency and improved indoor air quality.
To heat and cool a home built for high performance, a professional builder can select top-quality heating and cooling equipment to ensure year-round comfort and energy savings. However, if the owners want that equipment to perform as designed, they must maintain it. 
Fortunately, the proper maintenance of heating, ventilating, and air conditioning systems (commonly referred to as “HVAC”) does not require homeowners to be mechanical contractors. A few easy steps for preventive care, conducted on schedule, are usually all it takes to keep those systems humming at peak performance.
The vast majority of residential HVAC systems are “forced air” configurations. The system consists of a centrally located condenser along with a furnace and blower units that push heated or cooled air through a network of large pipes (or ducts) into the rooms of the house through vent registers.
A forced air system relies on other ducts to suck in and return air to the system from registers near the ceiling. “Return” air is either recycled through the system or exhausted to the outside, keeping the inside air fresh and comfortable.
Maintaining this system starts at the blower, which circulates a high volume of air. The blower contains a removable filter to prevent small particles and allergens from contaminating the indoor air. For most HVAC systems, the filter should be replaced every three months. Some newer, high-performance systems may have filters that only need to be replaced semi-annually or even just once a year. Consult your owner’s manual for frequency of replacement as well as size of filter. Filters of all sizes are available at most home improvement and hardware stores and are easy to remove and reinsert into the blower.
The next component to maintain is the ductwork. It’s a good idea, even in a new house, to have the ducts cleaned out at least every two years. In fact, most professional builders will offer or simply conduct a thorough duct cleaning before the owners of a new house take occupancy. Responsible builders do not want their buyers to be greeted with a puff of construction dust the first time the HVAC system is used! Two years later, the owners should contact a local duct-cleaning service or ask their builder for a recommendation.
On the same every-other-year schedule, the entire HVAC system should be checked by a professional mechanical contractor. Again, your builder can recommend a reputable service, ideally the company that installed the system. This check-up will ensure that the system is operating properly; bringing enough fresh air into the house, providing adequate ventilation and maximizing energy efficiency. Homeowners can do random spot checks by inspecting the outside of the equipment for any leaks, cracks, or other abnormalities and reporting those to their builder or HVAC service contractor.
This type of simple and inexpensive maintenance program will help to keep the HVAC system running at optimum performance for many years.
By Elisa Wood
Not once, but twice President Obama mentioned the importance of energy efficiency in his state of the union address January 27. His support for the resource is no surprise; his administration has channeled $20 billion toward energy savings programs. Obama made clear that going into his second year his support will not waver.
“I know that there are those who disagree with the overwhelming scientific evidence on climate change. But here’s the thing — even if you doubt the evidence, providing incentives for energy-efficiency and clean energy are the right thing to do for our future -– because the nation that leads the clean energy economy will be the nation that leads the global economy. And America must be that nation,” he said.
For many years, efficiency was the poor sister of the energy world. So continued support from the highest office comes as extraordinarily good news to the range of businesses that provide energy savings services and products – from appliance manufacturers to energy efficiency service companies to the new entrants — smart grid and information technology companies.
But when an industry receives this much incentive money, it inevitably comes under increased scrutiny. Is the taxpayer and the ratepayer getting bang for the buck?
Fortunately, a lot of work is underway to bring to buildings the kind of miles per gallon measure we now have in the auto industry. How many people know how well or poorly their homes and businesses use energy?
To find out, innovations are being developed in use of data loggers and other devices that measure actual energy output of equipment and other parameters. Another interesting approach is use of benchmarking and disclosure mandates to determine building performance.
The goal of such programs is give consumers and businesses information about building performance to trigger “market-based competition to own, operate, lease, finance, design and build the most energy-efficient buildings,” says the Institute for Market Transformation.
The Washington, D.C.-based efficiency group describes on its website several cities and states already using benchmarking and disclosure:
- The New York City Council requires building energy rating and disclosure, periodic energy audits and retro-commissioning. It also mandates building-wide lighting upgrades and the installation of submeters and compliance with a new city energy code.
- Washington, D.C. mandates annual energy performance rating and disclosure for commercial buildings. The district publishes building energy performance data on a public online database.
- Utilities in California must provide data for use in ENERGY STAR benchmarking. Commercial building owners must disclose ENERGY STAR benchmark data to prospective tenants, buyers and lenders.
- Austin, Texas requires commercial building energy rating and disclosure, mandatory energy audits for homes and mandatory audits plus retrofits (in some cases) for apartment buildings.
- Washington state has a building energy rating and disclosure mandate similar to California’s. The city of Seattle has its own benchmarking requirement.
- On the federal level, the House and Senate climate bills would create a national building label. In addition, the Department of Energy has a new National Building Rating Program to create a label for homes.
Stay tuned for increased city, state and federal activity in measuring and monitoring energy efficiency as activity expands. More details are available at: http://www.imt.org/
Visit Elisa Wood at http://www.realenergywriters.com/ and pick up her free Energy Efficiency Markets podcast and newsletter.
By bjensen
Thermal Image Scans for Flat Roof Leak & Moisture Detection –
If you have a leak on a new to mid life flat roof and have been told that a new roof is needed, then call us first. We may be able to save you a substantial amount of money. Thermal imaging can be used to detect the precise location of the leak and mark the affected area so that repairs can be made to the leaking area. Obviously, if the roof is older then you should forgo the thermal imaging and invest in the needed new roof.
If your flat roof is under Warranty; that is the best time to get it inspected. Most problems are related to human error and can be minor and easy to repair when caught early on. Since it is still under Warranty; the roofer should fix these problems with no extra cost to you.
More than 50% of flat roofs leak with in the first year alone. Depending on the construction type of your roof; you will not even notice water leaking from the roof. You will notice when the water corrodes or rots the roof and at that point you will have some major problems. That is why we recommend surveying your flat roof once a year, so that if a leak occurs it is detected before it can do a maximum amount of damage.
Even if the roof already has major problems Thermal Imaging can still be a benefit to you. We can identify the problem areas and instead of having to get a whole new roof, which is what the roofers will almost always recommend of course, we can isolate the specific areas that need repair.
Understand the theory of IR roof inspections
Normally there is little or no water within a flat roof assembly. When a leak develops, water enters the assemble and depending on the type of insulation system is either absorbed by the insulation or runs to the cracks between the nonabsorbent insulation. When water enters the roof assembly it is there for a long time. Accelerated testing has proved that once wet, a flat roof will not dry out during the life of the roof, even if there is never another leak.
Thermal capacitance is the physical property of a material’s ability to store heat. The materials in a roof assembly have relatively low thermal capacitance, especially when compared to water. Water requires a lot of energy to raise its temperature and likewise must release a lot of energy to cool down.
This is the basis of thermal roof inspections: dry roof insulation will heat up quickly when heated by the sun, while wet roof insulation will heat up slowly. Later in the day, after the sun has gone down, the roof starts to cool off. The dry insulation cools down quickly while the wet insulation cools off slowly. When the dry insulation reaches a temperature cooler than the wet insulation, the thermographer can see the wet areas as warmer.
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By Lawson Calhoun
What ever happened to customer service?
Today, simple respect and responsiveness seems to be more the exception than the rule … especially after the sale. How a homebuilder manages after-sale service, also called warranty service or call-backs, is a key indicator of the company’s overall professionalism and ability to meet (and ideally exceed) a homebuyer’s expectations.
The goal of the professional builder is to quickly and completely respond to and resolve issues that come up during the time a home is under warranty. As a critical part of providing great housing value and achieving customer satisfaction, professional builders encourage questions from homebuyers and respond to their concerns in a timely and respectful manner.
Typically, a builder’s warranty addresses specific issues with a home related to its structural components (such as the foundation and frame), basic electrical and other mechanical systems, and the quality of workmanship for a set time period. How a builder responds to warranty service inquiries varies depending on the policy offered and sold with the house: some are defined and managed entirely by the builder, while others are defined, at least in part, by independent agencies (such as an insurance company) and administered by the builder.
Specific warranty language and procedures benefit both the builder and the homeowner. Simply, a well-defined and properly communicated warranty service policy helps eliminate confusion about who is responsible for issues, concerns, and other call-back items that may occur in the first year or so of occupancy.
While there are specific differences among builders, a superior warranty service program includes:
Documentation. A documented process for responding to call-backs and customer service inquiries creates a “paper trail” that ensures that questions and concerns are properly communicated, managed, and resolved. A professional builder will document the details of the warranty policy and keep track of inquiries, response time, and specific types of service calls from the first call to follow-up to ensure the homeowner’s ultimate satisfaction.
Response time. Responding to a service call is more an issue of timing than time; the key is to understand which calls will be addressed immediately, and which may require or allow more time. No one likes to wonder if or when a call or email will be answered; if homeowners can depend on getting a reply from their builder within a reasonable (or better still, stated) time frame, chances are better that they’ll be satisfied with how the issue is resolved.
Collective calls. Even if a builder responds to a warranty service call within a day or so, making a visit to the house to resolve a non-emergency situation may be timed to coincide with other scheduled work at the house. This “collective call” minimizes the number of times an owner needs to be at home to make the house available to the builder’s warranty service team. Of course, emergency calls demand immediate attention, but collective calls can be a more convenient and reliable way to address a variety of concerns or maintenance issues at the same time.
Scheduled visits. Professional builders are becoming more proactive in how they address scheduled service and other routine maintenance work while a house is still under warranty. In many cases, a builder will schedule a visit and “walk through” (or tour) a new home within a month after occupancy. These visits are opportunities for homeowners to ask questions and for the builder to document or schedule service work covered by the warranty. Such visits also help builders refine their warranty service processes based on a homeowner’s feedback.
No builder follows exactly the same policies and procedures for warranty service, inquiries and incidents. Our goal as building professionals is to provide each client with the best new home buying and living experience possible. How builders refine and improve their after the sale process goes a long way toward delivering superior customer service and buyer satisfaction.
Lawson Has Answers For Your Questions
Q: Why do builders sometimes send another company on a service call?
A: Increasingly, new-home builders rely on a variety of trade (or specialty) contractors, such as electricians, plumbers, and heating and cooling experts, to help build your new house. Part of their contract is servicing their work; who better than the person who installed your faucet to fix a leak? While the builder is ultimately responsible for making sure warranty work is documented and performed, he will rely on trade contractors to make warranty service call on his behalf, to his standards, and to your satisfaction.
If you are in need of a job tested and homeowner approved tradesman for home maintanance please do not hesitate to call us for a experienced based referal. We have a list of tradesmen and handy men who need work and have a record of reliability that has been proven over the years. I want to do all that I can to keep them in business and welcome your call. Regardless the size of the job we probably have someone who can do it professionally and make you happy. My cell phone (770-231-4003) is the best way to catch me these days. Give me a ring.
Hope you have a wonderful New Year.
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